The rooms are spacious, and the Urban Balcony Premium one does provide a larger layout. The bathroom is clean, and the shower is nice, making for a pleasant refresh after a long day.

Unfortunately, the room I booked lacked the promised private balcony and instead faced the bar deck, leading to a noisy environment with little privacy. The underpass below created wind noise at night, making it hard to sleep. the air conditioning was quite loud, waking me up several times. the room felt overpriced for the experience, especially with the misleading room description and the quality of the amenities.

The stunning coastal views from my room absolutely made the stay special. The infinity pool provided a lovely retreat, perfect for soaking up the sun. The room, a premium urban balcony, was spacious with a clean, modern bathroom. I appreciated the comfortable bed and clean towels every day. there were issues that needed addressing. The shower had unpredictable temperature changes, causing a few surprises during use. Noise from the bar deck disrupted my evening, affecting the overall comfort level. The air conditioning unit was loud, waking me up at night.

Room balcony offered breathtaking evening views.

great sunset views and easy strolls to nearby attractions

the breakfast buffet had many good choices, and we loved the easy access to both the stunning Angel Wings Mural and the beautiful Tauranga Domain, making our evening walks delightful.

The view from the room was absolutely stunning, and the size of the room was quite spacious. The swimming pool facilities were very clean and enjoyable, although I found it a bit challenging to get in and out due to some slippery steps. The restaurant offered great food, albeit a bit pricey, which we found worth the splurge. We were visiting to check out the local attractions like the Tauranga Art Gallery and enjoyed spending time at the pool when we weren't exploring.

Unexpected views with room for improvement

Woke up every morning to stunning waterfront views that rejuvenated us. The bed was incredibly comfortable, making our stay very relaxing.

Unfortunately, we faced some hiccups with our check-in process, which felt disorganized. The bathrooms could use some maintenance due to minor issues with shower design.

The staff at the hotel bar provided excellent service, making us feel welcome and well cared for during our stay.

Loved the infinity pool and heated floors, but the reception wasn't very helpful.

great staff but not perfect sleep

The staff were attentive and friendly throughout our stay. The cleanliness of the room was impressive, always well-maintained and inviting. We really enjoyed the stunning sea view from our balcony, which added a lovely touch to our mornings.

The noise from nearby entertainment was noticeable at times.

The spacious layout of our Urban Balcony room was perfect for our family getaway with two teenage kids. The views were amazing, and we enjoyed hanging out together at the cozy spot right by the water. Plus, the hotel is convenient for group accommodations.

In my wife’s opinion, the hotel needs more activities for kids.

Memorable Stay with Friendly Service

Our Urban Balcony Premium room had beautiful decor and a spacious layout, but the sound from the bar deck was disruptive. The nearby underpass created wind noise at night. The staff were welcoming and responsive. Don’t forget ear plugs! Enjoy the shower. it’s a mini spa experience.

It was just a great match for a short stay in Tauranga with outstanding value. We really enjoyed the buffet breakfast, especially the delicious bacon and chocolate croissants.

The deluxe spa room had incredible views,, a spacious layout, and a lovely shared deck. The staff was exceptionally kind, offering cookies on arrival and promptly addressing our requests.

The sound from the nearby bar deck could be intrusive at times.